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Frequently Asked DSL Questions

What is DSL?

Can I get DSL?

Can I share my DSL line with other computers at my home or business?

How to qualify and Order DSL?

What if I don't qualify for DSL right now?

Pricing

Why are some ISP's cheaper?

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DSL (Digital Subscriber Line) is a technology for bringing high-bandwidth information to homes and small businesses over ordinary copper telephone lines. xDSL refers to different variations of DSL, such as ADSL, HDSL, and RADSL. DSL uses a line-coding scheme that allows a fast connection between your home or business and the telephone company's central office. DSL is 12 times faster than ISDN and 45 times faster than 33.6Kbps analog modems! And there is no need to dial up each time you want a connection - with DSL you are always connected enabling continuous transmission of motion video, audio, and even 3-D effects.

More typically, individual connections will provide from 1.544 Mbps to 512 Kbps downstream and about 128 Kbps upstream. DSL installations began in 1998 and will continue at a greatly increased pace during 1999 in a number of communities in the U.S. and elsewhere. Within a few years, DSL is expected to replace ISDN in many areas and to compete with the cable modem in bringing multimedia and 3-D to homes and small businesses. Dataquest, a market research firm, forecasts 5.8 million lines installed by the end of the century.

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Can I share my DSL line with other computers in my home or office?
Yes! You may share your DSL line with other computers in your home or business but it will require a router. WebPerception can sell you a LinkSys DSL router preconfigured with your settings.

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Can I get DSL?
The type of technology that is used by DSL does not allow the customers home or office to be further than about 18,000 feet from the Central Office (CO. Because no one knows where these CO's are except for the phone company, Verizon must first "qualify" a telephone line using your existing phone number and address.

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How to qualify and Order DSL?
WebPerception can usually qualify eligibility to utilize DSL over the phone in a matter of hours. Sometimes we are able to do so while your are waiting on the phone. You can call us during regular business hours to have your line qualified to sign up.

WebPerception is always happy to answer questions you may have about DSL or any one of our high speed internet access products. Please call us between the hours of 9am and 6pm at 415.892.7711.

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What if I don't qualify for DSL right now?
WebPerception can help! WebPerception offers wireless T1 services to your home from just $125 per month! T1 is faster and just as reliable as DSL. Wireless T1 is totally secure also. T1 costs more than DSL because it accesses the internet at speeds of 2mbps (twice as fast as the fastest DSL)! Please call us for more information on wireless T1.

The DSL technology is coming along at a steady pace. It is anticipated that over the next year, IDSL and other forms of DSL will allow customers who are currently out of DSL's limitations to gain fast internet access.

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Why are other ISP's cheaper?

Many ISP's offer lower prices to simply get your business. Here at WebPerception there are no long waits for service, for technical support or for billing inquiries. Also be aware that other Internet Service Providers (ISP's) providing DSL service are charging less than WebPerception because they are OVERLOADING THEIR CIRCUITS. Other ISP's are using a CIR- Committed Information Rate- which is a guaranteed transfer rate that is much lower than you actually subscribe and pay for! They can charge less because they are giving you less!! By using WebPerception and paying only slightly more, you really get what you pay for. WebPerception limits the number of subscibers per connection to avoid overloading. If you don't believe this simply ask the ISP if their circuit is overloaded and see what they say! We're not afraid if you ask about us because our circuits are only an average of 60% untilized! Here is a picture of last year's usage on one of our circuits here at WebPerception- please note that 1600.0 k is FULL and our daily average is under 900.0 k: